Configure payment terms

Payment terms describe when and how a customer is expected to pay — for example "30 days end of month", "45 days", or "60 days net". Phasio lets you define a reusable set of payment terms once and then assign them to individual customers, so the chosen term appears automatically on every quote, order confirmation, and invoice generated for that customer.

Payment terms only apply to Account customers. Continue reading to learn how customer types work, how to manage your payment terms, and how to assign them.

Customer types

Every customer has a Customer Type that controls which payment options they see at checkout and whether a payment term applies.

• Pro Forma (default for new customers) — Payment is required upfront before manufacturing begins. At checkout, only card payment is available; invoice and purchase order options are hidden. Payment terms do not apply to Pro Forma customers.
• Account — Approved customers with an established relationship who pay after dispatch. At checkout, a purchase order PDF upload is required before the order can be confirmed, and pay-by-invoice is available. Payment terms apply and are surfaced on all generated documents.

You can change a customer's type at any time from their customer profile. Switching a customer from Account to Pro Forma will automatically clear any assigned payment term.

Manage your payment terms

Payment terms are managed from a dedicated settings page. You define each term once, and it becomes selectable across all of your Account customers.

1. Navigate to Finances from the main sidebar, and select Payment Terms.
2. Click Add Payment Term to open the dialog.
3. Enter a descriptive name — for example, 30 days EOM, 45 days, or Net 60 — and click Save.

The new term immediately becomes selectable on any Account customer's profile.

Rename a payment term

1. From the Payment Terms page, click the ⋯ (actions) button on the row you want to rename.
2. Select Edit, enter the new name, and click Save.

Renaming a payment term updates it everywhere it is referenced — including on customer profiles and on any documents generated after the rename.

Delete a payment term

1. From the Payment Terms page, click the ⋯ (actions) button on the row you want to remove.
2. Select Delete and confirm.

If the payment term is still assigned to one or more customers, the deletion will be blocked. Reassign or clear the term on those customers first, then try again.

Assign a payment term to a customer

Payment terms are assigned from the customer profile.

1. Navigate to Customers from the main sidebar, and select the customer you want to update.
2. In the Overview section, set Customer Type to Account if it isn't already.
3. Select the desired term from the Payment Term dropdown.
4. Save your changes.

To remove a customer's payment term, set the Payment Term dropdown to None and save. The customer remains an Account customer but no payment term will appear on their documents.

Where payment terms appear

Once assigned, a customer's payment term is surfaced in several places automatically:

• Order detail page — The assigned payment term is shown alongside the payment status in the order's payment section.
• Compose Order — When manually composing an order for an Account customer, the customer's payment term is displayed in the payment panel so you can confirm it before sending.
• Generated documents — Quotes, order confirmations, and invoices include a Payment Terms line whenever the customer has a term assigned. The line is omitted automatically for Pro Forma customers and for Account customers without an assigned term.